In This Article
- Product Offering
- Customer Service
- Sleep Trials, Warranty & Return Policy
- tulo Coupons, Discounts, Sales & Deals
- Reviewed: tulo 10” Mattress
- Where Can I Buy It?
- How Much Does It Cost?
- Is It Worth It?
- Shipping Info
- Best Bed Frame/Foundation For The tulo Mattress
- Why Not To Buy A tulo Mattress
- Similar Brands
Mattress Firm, the makers of the tulo (lower case on purpose) mattress, understands that everyone has different preferences when it comes to sleep. With Mattress Firm, you’ll get more than a mattress. The company has sleep experts available to chat with customers about their needs and inclinations so that you can save money and sleep happy.
With more than 3,500 stores across the U.S., Mattress Firm is one of the most widespread multi-brand mattress retailers. If you shop at a store, you can try the mattress before you buy it. If you shop online, you can sleep on the product for 120 nights. If you don’t love it, you can return it within that time frame.
The company also offers free two-day shipping. This saves you the hassle of setting up delivery with the store or figuring out how to get the mattress home on top of your car.
tulo mattresses are Mattress Firm’s version of the foam bed in a box. tulo makes it easy to determine the difference between the products. You have the option of selecting soft, medium or firm.
All of the products are made with the same high-quality materials. The difference is in the supportiveness of the bottom layer of foam, which makes the mattress feel softer or firmer to the user.
Mattress Firm offers a Happiness Guarantee. In fact, the company encourages customers to sleep on their mattresses for at least 30 days before deciding whether to keep it. Mattresses take time to adjust to different bodies. Therefore, it’s important to allow yourself the time to adapt.
Consumer Affairs gives Mattress Firm a four-star rating based on more than 1,000 customer reviews. Buyers have touted the company’s professional service and fast delivery. Although some customers have reported trouble with delivery or their warranty, it appears that the company reaches out to each customer to address his or her specific issues.
Mattress Firm is based in the U.S. The tulo is also manufactured in the U.S., which cuts down on cost. The company is owned by Steinhoff International, the world’s largest furniture company. Steinhoff has been in business for more than 50 years, which adds credibility to its offerings and warranties.
The group focuses on keeping retail brands local, providing relevant products to customers and offering an easy and convenient shopping experience.
Sleep Trials, Warranty & Return Policy
The fact that Mattress Firm promotes this is indicative of the company’s stellar customer service. If you’re not happy with your mattress, you can return it within 120 days of purchase for a processing fee of $79.99. You can work with a specialist who can help you exchange the product for one that does work for you.
Although Mattress Firm claims that it charges a $79.99 processing fee for returns within the 120-day period, tulo’s website says that it costs nothing to return the tulo. When we chatted with an agent using the live chat feature on tulo.com, we were told that it would be free to return whether we purchased it from tulo or Mattress Firm. tulo will arrange for return pickup so that you don’t have to worry about repackaging the mattress or making a trip to the post office.
The tulo specifically comes with a 10-year limited manufacturer’s warranty, which covers physical defects in the mattress. One of the most common complaints is sagging. While traditional mattresses are usually considered defective if they sag more than 1.5 inches when no one is on them, the tulo warranty covers your mattress if it sags .75 inches or more. The indentation must be evident when no weight is applied to the mattress.
The warranty also covers splits, tears or cracks in the mattress that occur under normal handling and use. It also protects users from defects in the mattress cover, such as unraveling stitches or tears. The company will replace or repair the mattress or the defective portion of the item.
Unlike many mattress makers, tulo doesn’t pro-rate the warranty. Therefore, you’re covered for the full amount throughout the term of the warranty. Warranties do not cover misuse or extraordinary handling of the product. If the mattress has been used for anything other than sleep or reclining, you may not be covered.
tulo Coupons, Discounts, Sales & Deals
Because this mattress is only offered by tulo and Mattress Firm, it comes with a standard price. It’s tough to find a tulo mattress coupon.
On the plus side, if you know that you want to purchase this brand, you won’t have to shop around to find a lower price. Plus, the standard cost is lower than many mattress-in-a-box products. In addition, this is one of the only foam mattresses in a box that you can try in a showroom before you purchase it.
Reviewed: tulo 10” Mattress
All of the tulo mattresses are 10 inches tall and made of the same high-quality foam. They’ve labeled the three variations conveniently. The tulo mattress comes in three different specifications: soft, medium and firm. We’ll address the general construction of the brand before delving into the various options for your specific sleep needs in this tulo mattress review.
What Sizes Is It Available In?
The tulo mattress is available in a wide range of sizes. We’ve included the sizing as well as dimensions for each as follows:
- Twin: 75”L x 39”W x 10”H
- Twin XL: 80”L x 39”W x 10”H
- Full: 75”L x 54”W x 10”H
- Queen: 80”L x 60”W x 10”H
- King: 80”L x 76”W x 10”H
- California King: 84”L x 72” W x 10”H
What’s It Made Out Of?
Tulo claims that the secret to the mattress’ comfort and durability is the fact that it’s constructed of four layers of high-quality foam. The U.S.-made materials are CertiPUR-US certified. This means that they are rigorously tested and guaranteed to be free of toxins such as:
- Ozone depleters
- PBDEs, TDCPP or TCEP flame retardants
- Heavy metals
- Phthalates regulated by the Consumer Product Safety Commission
They also must meet low volatile organic compound (VOC) emission standards. The tulo won’t off-gas excessively (almost everything except for stainless steel has a certain amount of off-gassing) or emit strong chemical odors when you open the package.
Layer 1: The 2” top layer is made of high-density Cool Flow perforated memory foam. The layer is ventilated and made with titanium particles to help keep you cool. It pulls heat away from your body and disperses it throughout the mattress.
Layer 2: This layer enhances the product’s air flow. It has an egg-crate shape to ensure consistent ventilation and help with compression. This firm layer of foam is 1.5” thick. It’s also a responsive material that adjusts to pressure and weight.
Layer 3: Although this 1.5” layer is deep within the mattress, it helps reduce pressure points at the surface. It uses strut reinforcing technology that aids in shape retention and provides support exactly where it’s needed.
Layer 4: This high-density polyurethane gives the mattress structure and supports the layers above it. This layer varies by firmness, depending on whether you purchase the soft, medium or firm mattress.
Cover: All of these layers are surrounded by a smooth, knitted cover. The white fabric is a blend of polyester and Tencel. According to Business Insider, Tencel markets its fabric as having more odor and bacteria resistance than regular cotton. It’s good at absorbing moisture, which means that it will wick away your night sweats and help keep you cool if you sleep hot.
Perhaps more importantly, the tulo cover is washable. We tried to find out more about washing the cover. For example, we wanted to make sure that it wouldn’t require line drying or shrink during washing, making it difficult to replace on the mattress. When we tried to use the live chat feature on the tulo website, we were told that we needed to email customer support.
Is It Good For…?
Everyone has their sleeping preferences. Let’s see if the tulo mattress works for you.
The medium option is the most popular choice and provides adequate support for side sleepers. The soft option can work for side sleepers who prefer to feel as though they are enveloped in a cloud while they sleep. The firm option may not relieve pressure in the hips if you’re a side sleeper.
The Cleveland Clinic explains that keeping your spine in a neutral position while you sleep can help prevent back pain. However, the right support depends on your body type. If your hips are wider than your waist, you might need a softer mattress material to keep your spine in alignment. Side sleepers without an hourglass figure may prefer a firmer sleep surface.
The tulo medium and firm options are ideal for stomach sleepers. The firm mattress is about a 7 on a scale of 1 to 10, with 10 being the firmest. Therefore, it’s still soft enough to support stomach sleepers.
The soft mattress may not work as well for stomach sleepers because your body may sink into the surface, straining your neck while you sleep. A soft mattress can also strain the lower back in side sleepers because their pelvis sinks down while your legs remain at a higher level.
The tulo mattress is generally ideal for people who suffer from back pain, although SPINE-health explains that personal preference is the best way to choose the best mattress if your back aches. No single mattress style works perfectly for people with certain conditions. Trying out the mattress is the best way to test it out. Because the tulo has a 120-day trial period and is available in Mattress Firm showrooms across the country, you can take it for a test drive to determine whether it helps relieve your pain.
Sleeping on a mattress that’s too firm can put pressure on certain points, exacerbating your discomfort. The tulo shines in this respect because even the firm option is supportive without being too hard.
The tulo is a great mattress for people who tend to get hot when they sleep. If you’re a hot sleeper, you might want to try the medium or firm option. The soft mattress might envelop you too much, making you feel warmer than you need to.
Tulo’s mattress cover is breathable, which helps with heat transfer. The four layers are designed to work together to provide support while increasing the amount of ventilation beneath you. The titanium that’s incorporated into the top layer conducts heat away from your body. The perforated, open-cell foam in the top layer and the peaks and valleys in the second layer also provide sufficient air flow.
If you don’t have air conditioning or a ceiling fan, you probably already know how important it is for a mattress to help you regulate your temperature. Otherwise, you might wake up in a puddle of perspiration.
One of the problems with memory foam is that it must be dense to provide adequate support. Foam is also a great insulator. Plus, softer foam wraps around your body, coming into contact with a greater surface area than a traditional mattress would.
If provisions are not made for air flow, the foam will trap the heat that escapes from your body. Mattresses that have cooling beads can help, but those beads only absorb heat; they don’t dissipate it. The tulo allows for heat to move through and out of the mattress, helping it stay away from your body.
The tulo might be one of the better memory foam mattresses for heavy people. The four layers in the tulo provide more support than many other memory foam mattresses.
If you choose the medium or firm mattress, there is not a lot of sinkage. Also, the tulo absorbs movement better than many traditional mattresses. However, the 10” thickness might not be deep enough if you weigh more than 250 pounds.
The factors that make the tulo work for heavy people make it a worthwhile mattress for sex. Some foam mattresses are supportive when you lie flat but sink significantly when you stand, kneel or sit on them. The tulo offers plenty of support and bounce even with a narrow pressure source. Because of its cooling layers, it won’t trap as much heat as some other memory foam mattresses when you’re getting active on it.
Where Can I Buy It?
The tulo is only available through Mattress Firm or tulo. You can shop online and get free two-day shipping. If you prefer to try it out, you can go to any Mattress Firm location and shop in person. This mattress is not available on Amazon, like some other foam mattresses are.
How Much Does It Cost?
The tulo is one of the most affordable high-quality foam mattresses. It’s considered a budget mattress, but many users rave about the quality for the price.
The price is the same no matter what firmness option you choose. The prices vary based on size, with a twin falling at about $575 and a king coming in at $950.
Is It Worth It?
Although comfort is highly subjective, everything about this mattress makes it seem like a great buy. Because you can choose the firmness, this mattress might work better than a foam mattress that only comes in one comfort level.
The fact that you don’t have to leave your house to order it but can try it out for 20 days before making a final decision makes it a win-win. You have nothing to lose.
We’re fans of the cooling technology, which you don’t find in every foam mattress. We also like the affordability. It’s definitely worth trying this mattress at this price point. If it doesn’t work for you, you can always return it.
tulo uses a proprietary process to compress, roll and seal the mattress before it’s packaged in a 19” x 19” x 42” cardboard box. This protects it from damage during shipping. Once you break the air seal, the mattress will puff up to its appropriate size. Some users say that this process takes longer with the tulo than with other foam mattresses that they’ve tried.
Delivery is convenient and straightforward. If you purchase the mattress from tulo or Mattress Firm, the delivery people will bring it inside, unbox it for you and set it on your bed frame. tulo also offers free removal of your old mattress set.
Many users report having a good experience with shipping. You’ll typically have a window of a few hours to wait for delivery, but you won’t have to worry that someone will simply drop it off on your porch and leave the package to be picked up by a shady neighbor.
Best Bed Frame/Foundation For The tulo Mattress
Just like with any mattress, you’ll need a flat surface to rest the tulo on. You can use box springs, a platform bed or a bed frame with slats. Slatted frames are often recommended for use with foam mattresses because they enhance the air flow. If your frame does have slats, make sure that the boards are no more than 3 inches apart.
Why Not To Buy A tulo Mattress
We can’t come up with many reasons not to buy a tulo mattress. The main reason you might not want to buy this is if you prefer a traditional mattress. Some people just don’t find foam comfortable. If that’s the case, a bed in a box may not be right for you.
If you’re especially thrifty, you might not be thrilled with the 10-year warranty. Some reviewers say that, for the price, tulo should offer a longer warranty.
Some people don’t like how thin the mattress is. If you’re used to a plush traditional mattress, your bed may feel and look significantly different with the tulo on top.
One of the most comparable mattresses to the tulo is the Nectar. In addition to a cooling cover and four layers of foam, the Nectar offers a lifetime warranty. The Nectar website also reports that this mattress might have more edge firmness than the tulo.
The tulo gets our recommendation, with a rating of A. It offers superior quality, it’s made in the U.S., it doesn’t contain dangerous chemicals, and it’s comfortable. We also like the fact that it comes in three different firmness options and works well for many different sleeping positions. Plus, ordering it couldn’t be any easier.
We would give it an A+ if it had a longer warranty. However, the price and trial period make it a great option for someone looking for a foam mattress.