Contents of Article
- Product Offering
- Customer Support
- Sleep Trials, Warranties & Return Policy
- Coupons, Discounts, Sales & Deals
- Reviewed: Tempur-Flex Supreme Mattress
- Best Bed Frame/Foundation for the Tempur-Flex Supreme Mattress
- Why Not to Buy A Tempur-Flex Supreme Mattress
- Compare Similar Brands
If you’ve been up in the wee hours of the morning, you likely saw a Tempur-Pedic mattress commercial or infomercial. The company has been doing business for over two decades since 1992 in fact. It pioneered the use of viscoelastic polyurethane memory foam in mattresses when previously the substance had only been used by NASA to cushion aircraft seats.
Tempur-Pedic specializes in manufacturing mattresses and pillows that both support and cradle the sleeper. Over the years, the company has experimented with different materials to use in its products.
Tempur-Pedic also partners with several charities, some of them including Ronald McDonald House and Good360. Every mattress or pillow sale contributes to helping the homeless by funding the operation of a local homeless shelter.
The three leading mattresses offered by Tempur-Pedic are the Tempur-Contour, the Tempur-Cloud, and the Tempur-Flex. All three of these mattresses use the same hybrid blend of memory foam and inner coils to provide the optimum combination of comfort and stability. Each of the three mattresses is designed to accommodate a particular firmness: firm, soft, and medium respectively.
For example, the Tempur-Flex Supreme, the mattress we’ll be reviewing, consists of two layers of Tempur-Pedic’s foam on top of a bed of precision coils. Rather than using solely memory foam like subsequent manufacturers have attempted, Tempur-Pedic gives the best of both worlds to provide edge support.
Tempur-Pedic wants to ensure that all its customers get the best night of sleep they possibly can. To facilitate excellent service, the website allows you to chat with a customer service representative or what’s called a Sleep Expert. A Sleep Expert is a consultant that can help you decide exactly which Tempur-Pedic mattress is right for you based on your needs and can get you started on the purchase process. Because Tempur-Pedic is among the first companies in the business, it has had plenty of time to acquire a satisfied customer base and learn what the market needs.
If you’re not comfortable chatting online, you can call customer support at (888) 811-5053. The company has its headquarters in Lexington, KY. Because it believes in maintaining the American economy, Tempur-Pedic operates two manufacturing facilities in Virginia and New Mexico. The domestic location leads to higher manufacturing costs but bolsters the economy. There is also a plant in Denmark that manufactures accessories like cushions and pillows.
Sleep Trials, Warranties & Return Policy
Tempur-Pedic allows a 90-day sleep trial for products purchased directly. If, during this time, you aren’t satisfied, you can contact customer support and they will either advise you on how to make the mattress work for you or make arrangements for a refund and pickup. They do ask that you wait at least 30 days so that your body can acclimate to the new mattress.
Tempur-Pedic sells products directly from their website or through various retailers. If you buy from a retailer, you’ll have to deal with that store’s return policy.
Tempur-Pedic stands by its products by providing a 10-year limited warranty. This warranty includes defects in workmanship causing damage, but user damage outside of normal wear and tear is not covered. The warranty covers the cost of repair or replacement, and there is no deductible. You don’t have to pay anything out of pocket.
To file a warranty claim, you’ll need your original proof of purchase from an authorized retailer or the Tempur-Pedic website.
The return policy for Tempur-Pedic first-party – that is, through the website – purchases is simple: you have 90 days during which to sleep on your new mattress and coordinate a return within that time. Just speak to a customer service representative who will attempt to help you use your mattress effectively. If this is not the case, you can get a full refund less shipping costs.
Coupons, Discounts, Sales & Deals
Tempur-Pedic has quite a few promotions occurring at any given time. Some that we noted just on the website include 25% off all pillows and bedding, a $300 credit toward a foundation with the successful application of a Tempur-Pedic credit card.
Of course, you can find other coupons and deals online for specific retailers, but these change from time to time.
Reviewed: Tempur-Flex Supreme Mattress
What Sizes Is It Available In?
You can get the Tempur-Flex Supreme mattress in the following sizes:
- Twin: 38 inches x 74 inches
- Twin Long: 38 inches x 80 inches
- Double: 53 inches x 74 inches
- Queen: 60 inches x 80 inches
- King: 76 inches x 80 inches
- Split King: a total of 76 inches x 80 inches
- California King: 72 inches x 84 inches
- Split California King: a total of 72 inches x 84 inches
The Split King and California King are meant to let one side of the mattress incline; for example, if one person wants to sleep but the other wants to sit up and read. Of course, to do this, you’ll need an adjustable foundation. All sizes of the mattress are 11.5 inches thick.
What’s It Made Out Of?
The Tempur-Flex Supreme is a hybrid mattress, meaning that it incorporates both foam and inner springs as elements.
The base layer is made of 2.5 inches of high-density polyfoam, providing a firm foundation for the mattress. This polyfoam makes an excellent cradle for the support layer located directly above it.
The support layer is where the real strength of the mattress comes into play. It consists of a 6.5-inch layer of polyfoam. This foam frame lends edge support to the mattress – an attribute that many foam mattresses lack – and holds the pocketed coils. These 6-inch coils are made of recycled steel and can compress independently of one another. This allows a more flexible contour and provides ample support for all sleep positions.
Directly above the support layer is an inch of Tempur-Pedic’s memory foam. This layer acts as a cushion for the layers above and as a transition from the top layers to the compression coils. It’s a little firmer than the layers above it, but it needs to be for support to be present.
The cover is made from an antimicrobial material that draws heat away from you and keeps you from sweating throughout the night.
Is It Good For…?
Yes. Memory foam mattresses work well for side sleepers because it compresses in such a way that keeps the spine straight. Traditional inner-springs can create pressure points on the shoulders and hips. Because of the way the body lies during side sleep, the extra pressure at those areas is inevitable. However, the presence of the memory foam when combined with the individual coils creates a perfect contour for the body without letting you sink into the mattress.
Yes. This area is where hybrid mattresses like the Tempur-flex Supreme excel. Foam alone does not offer enough support for the abdomen, leading to uncomfortable contortion of the back and spinal column as well as pressure on internal organs. The inner coils provide an additional source of support to prevent you from sinking into the mattress. The two layers of Tempur-Pedic’s proprietary material complement one another to cushion you from the coils and shape to your body.
Yes. One of the chief causes of back pain from sleeping is a mattress that digs into your back with painful spring coils. The two upper layers of memory foam compress and match the natural curvature of your spine to allow you to sleep in the most natural position possible. The coils are present, but they have a foam cushion around them, so you get the support you need without the pain.
Yes. The Tempur-flex Supreme uses Tempur-pedic’s patented SmartClimate system in the mattress cover. This consists of fibers designed to pull moisture away from your body; moisture can trap heat. Also contributing to the cool temperature of the mattress is the resilience of the memory foam and the support of the coils. Purely foam mattresses tend to hug the user and trap air that’s been heated by body temperature. By firmly supporting the body during sleep, the mattress promotes regular air flow.
Yes. Foam by itself doesn’t lend itself well to heavier people sleeping on it; it compresses under them and causes heat to be trapped. However, the Tempur-flex Supreme is designed to support up to 600 pounds of weight, or 300 on each side. The heavier you are, the softer the mattress is likely to feel. You may need to opt for a firmer mattress if you’re a heavier person because otherwise it will have too much give.
Yes. The hybrid construction alleviates two of the largest concerns about having sex on a foam mattress: the lack of edge support and the feeling of sinking into the mattress. The Tempur-flex Supreme has a polyfoam frame around the edge designed to hold the coils in place. The coils themselves add enough bounce so that you and your partner aren’t fighting the mattress and can focus your full attention on one another. The wrapping around the coils not only ensures they operate individually, it also muffles any squeaking that might otherwise occur.
Where Can I Buy It?
The most obvious place to buy the Tempur Flex Supreme is through the Tempur-Pedic website. Navigate to the shopping section, pick the mattress you want, and follow the purchase process.
If you’re skeptical about online purchases of this amount, you can probably find a local furniture outlet that stocks Tempur-Flex mattresses. The store may be able to order one for you at an extra cost. Some retailers that may stock it include Ashley’s Furniture, Rooms to Go, Bed Bath & Beyond, Mattress King, and others. You aren’t likely to find this product at a standard big box store like Walmart or Target.
How Much Does It Cost?
Here’s a brief rundown of the prices for the Tempur-Flex Supreme. These are standard prices, but you can usually find coupons or other deals, as listed above. Check the website or your local outlet periodically.
- Twin: $2299
- Twin Long: $2299
- Double: $2649
- Queen: $2799
- King and California King: $3499
- Split King and Split California King: $4598
You can apply for a Tempur-Pedic credit card issued by Wells Fargo Bank on the website. This card allows you to receive 0% APR financing for periods of 24 to 48 months, depending on the purchase amount. Payments are a minimum of $41 per month.
Is It Worth It?
Tempur-Pedic is practically a household name when it comes to mattresses. There’s a lot to be said for the power of brand recognition, but that alone doesn’t carry a product. Luckily, the Tempur-Flex Supreme fills enough of the broadest sleep needs that few people could find any substantial issue. It comes with a hefty price tag, but as the saying goes you get what you pay for.
Foam-only mattresses can lack the type of support people need, but a hybrid design like the Tempur-Flex Supreme combines the softness of foam and the resilience of an inner spring. Coupled with moisture-wicking and cooling covers, this mattress can provide just about anyone with a comfortable bed surface.
With financing or payment plans, even the price of the mattress becomes less of an issue, so it is well worth the cost in our opinion.
Tempur-Pedic ships its mattresses via UPS Ground throughout the continental United States free of charge. Shipping to Alaska or Hawaii incurs extra charges that you’ll see at checkout when you’re buying from the website.
It takes anywhere from one to two weeks to receive your mattress from the date of placing your order; if you live in a city it takes a shorter time than if you’re in a rural area. Just make sure that you have someone to receive the order when it arrives. The mattress comes in a box, and at your request, the delivery personnel can place the mattress in the room of your choice, unbox it, and set it on a foundation. They’ll also remove your old mattress and foundation.
Smaller items like pillows and bedding come as standard UPS packages. You can also have them expedited for an extra fee that is visible at checkout.
Best Bed Frame/Foundation for the Tempur-Flex Supreme Mattress
One of the best foundations for the Tempur-Flex Supreme mattress is one of their Ergo series. These models tend to come with adjustable angles, allowing you to raise your head or feet at various angles for better ergonomic comfort. If you have a solid foundation with center support, you can use the existing foundation but it’s best to get a foundation designed to work with the bed.
For the Tempur-Flex Supreme, we’d recommend the Tempur-Ergo Premier bed base. You can adjust the head up to 70 degrees and the foot up to 37 degrees. The base includes electronic controls to give you a soothing massage in four different patterns, controlled with a wireless LCD remote. The standard height for the legs is 6.5 inches, but you can order sets of 4.5-inch or 9-inch legs to lower or raise the height of the bed as you desire.
Do not try to sleep with the mattress supported by a box spring; box springs are not designed to work with mattresses as heavy as the Tempur-Flex Supreme. You will have to pay extra for a foundation, but if you buy as part of a bundle, you may be able to save money. Keep an eye out for coupons and deals you may be able to find. Local retailers often have promotions to sell more inventory.
Why Not to Buy A Tempur-Flex Supreme Mattress
If you’re working on a tight budget, it might be a good idea to look elsewhere. Although the Tempur-Flex Supreme is a high-quality mattress, the price certainly reflects that and if you don’t finance, it can be intimidating.
Also, if you simply prefer a full inner-spring or foam mattress, you should look elsewhere because Tempur-Pedic focuses mainly on delivering hybrid models with both design elements. If you prefer to place your mattress directly on the floor or on an existing box spring, you’ll need to get a different brand; Tempur-Pedic mattresses tend to be heavy for their size.
Compare Similar Brands
The biggest problem Tempur-Pedic mattresses have is their cost. You can often find hybrid mattresses from different brands for lower prices, or you can even get a Tempur-Pedic model at a discount if it’s being discontinued or clearanced out at a local store. Some hybrid brands you might want to look into are Saatva and Sapira. They use more standardized memory foam than Tempur-Pedic’s proprietary material, so they’re going to be a little on the firmer side. If you’re a back or stomach sleeper, this shouldn’t be a problem. Side sleepers may want to think twice.
The Tempur-flex Supreme is one of Tempur-Pedic’s most popular mattresses for a good reason. It delivers the high-quality buyers have come to expect from the brand over the years while accommodating the needs of many different styles of sleep. It makes use of hybrid technology to keep you cool and comfortable while delivering the support and cushioning your body needs to get its rest. With all these factors in mind, we give the Tempur-Flex an A for versatility.
For customer service, we appreciate the presence of Tempur-Pedic on social media and their presence on the Web. It’s easy to contact a representative, and they are by most accounts helpful to their customers, attempting to resolve issues however possible and coordinating returns for those who are unsatisfied. For customer service, we rate the Tempur-Flex Supreme at an A.
The price, as we’ve mentioned, is quite steep. There are similar hybrid mattresses that have been developed since. Most of the cost of the mattress comes from maintaining it in showrooms and retailers throughout the United States. Online-only retailers like Bear, Leesa, and Saatva can offer similar mattresses for lower prices. We have to rate the price of the mattress a B.
With all the above in mind, we rate the Tempur-Flex Supreme an A-. If it were slightly less expensive, it would be one of the first choices we would recommend to anyone seeking a new mattress. If you have the money or are willing to finance, this is still a great choice for you. It can handle multiple sleeping positions, it sleeps cool, and offers ample edge support that other mattresses may not. You also have the security of buying from a brand that has been trusted by the public for years.