Contents of Article
- Product Offering
- Customer Support
- Sleep Trials, Warranties & Return Policy
- Coupons, Discounts, Sales & Deals
- Reviewed: The Original Puffy mattress
- Why Not Buy a Puffy Mattress?
- Compare Similar Brands
Highlighted on The Ellen Degeneres show for feeling like clouds, Puffy delivers a mattress that is, well, puffy. From the time they opened, Puffy established they are the most comfortable mattress you can sleep on, or you’re guaranteed a refund.
Promising the most comfortable night’s sleep for anyone who tries their mattress is ambitious. However Puffy continues to have more people fall in love with their mattress. A single product that seems to cater to many different types of sleepers is now available at an affordable price.
It’s a combination of Puffy’s high-quality and completely safe materials and their focus on doing right for the environment. Because they use materials that are the Certi-Pur US certified and refuse to materials that contain harmful chemicals, heavy metals, and formaldehyde you have a completely different mattress experience.
Puffy has 2 mattress products, the original Puffy mattress and the Puffy Lux Mattress. Both are promised to arrive within 2 to 5 business days and are made to order. Your mattress isn’t sitting on a shelf waiting for an order to come through. These mattresses are also handcrafted in the USA, a bonus for many shoppers.
With both the original Puffy mattress and the Puffy Lux Mattress using Certi-Pur US certified foam, Puffy ensures that their foam is free of harmful chemicals.
Where the Puffy Lux Mattress starts to stand out from the original Puffy mattress, is the addition of the plush cloud foam. This extra fluffy foam layer provides extra softness with additional cooling layers. The lux is an option to consider if you’re an exceptionally hot sleeper or are a side sleeper.
As soon as you are on the Puffy website, there is an available “chat now” feature, but you can also contact their customer service through e-mail or phone. They’re available nearly any time, and their representatives are very knowledgeable about the products and returns policies!
A representative will happily discuss your options, for return, exchange, or even repair if you’re calling for a warranty. Puffy prides itself on processing any request quickly. So, if you use the 101-night risk-free trial, rest assured you won’t have a mattress you can’t get rid of just laying around. Contact their customer service to exchange, return, or repair your Puffy mattress quickly.
Puffy does go above and beyond regarding their customer service if you compare them to their competitors. Puffy’s representatives regularly answer questions and respond to concerns left in customer reviews. Their website is full of reviews that show a budding relationship between customer and business.
Sleep Trials, Warranties & Return Policy
Puffy is proud of their 101-night trial where you can use the Puffy mattress risk-free and with free returns. You aren’t stuck paying for shipping or any hidden fee associated with returning a compressed mattress.
What is really great, is the fact that Puffy doesn’t interrogate you on why you’re unhappy with the mattress. They simply arrange for you to send the mattress back, and the whole process is hassle-free. Even better, Puffy donates the mattress to a charity.
The sleep trial is one section where Puffy separates themselves from the competition. There is no mandatory 30-night policy. If you decide on the second night that the Puffy mattress isn’t right for you, no problem, although you should give the mattress at least a few nights to see if your body adjusts to it.
If you’ve decided that Puffy is the right mattress you for you, they back it up and include a lifetime warranty. Although many competitors offer a 10 or 15-year warranty on manufacturing defects, this lifetime warranty covers manufacturing defects which may take years to notice.
Puffy wants you to use their product for as long as possible. Within the first 10 years of the warranty, they replace your mattress completely. There is no hidden cost where you pay some percentage of the original price; they replace it.
Then, after the first 10-years, you have some options. If you notice a defect, they can choose to repair or replace it depending on the damage. Or, you can use their “Quick Sleep” program where you keep you old bed and buy a new at half the cost. A 50% discount on any size or model, and you keep the bed you have.
Coupons, Discounts, Sales & Deals
Puffy’s website immediately takes $200 off your order, or at least for now. Although it’s not technically a coupon, this discount can get you far. While the full-sized mattress is regularly $1,000 the queen size with a discount is only $950. This discount gives many people the opportunity to get the larger size they want, but sometimes can’t afford.
Keep your eyes out though for changing sales and deals. Puffy is known for catering to their customer’s needs even if it means dropping their prices for a while.
Reviewed: The Original Puffy mattress
Many customers say that spending a night on a Puffy mattress is like sleeping on fluffy clouds. This mattress design is a dream for some but a nightmare for others. However, Puffy doesn’t seem to have many complaints. Why?
Puffy mattress starts with hand-crafting their beds in the USA and making them order. With the type of foam, they use this mattress contours to anybody much more than your standard memory foam mattress. Then they top it off with cooling cloud gel technology. Finally, the base foam layer is a sturdy, dense, foam that offers pressure relief.
In short, Puffy designed a mattress that caters to back and side sleepers, helps hot sleepers, can stay firm under heavier persons, and offers back support. This is a triumph for any mattress company. But, people question all this when they see the price tag because it’s extremely affordable.
Puffy claims their mattress can:
- Increase energy
- Relieve joint discomfort and pain
- Improve circulation
- Help you fall asleep faster
- Keep you in more restful sleep longer
Although these are side effects of a quality mattress and a good night sleep the goal of achieving all these points is appreciated. Puffy keeps their customers in mind throughout their development stage too.
The only downside that is repeatedly seen with the Puffy line is that the firmness is slightly softer than what most people regularly prefer. Many ship-in-a-box foam mattresses tend to lean towards firm rather than plush.
The Puffy mattress is a 5 on a scale of 1 to 10, with 10 as the firmest option available. However, Puffy’s competitors usually design their “medium” or original mattress to firmness of about 7. This slightly softer design is what makes Puffy a great choice for side sleepers. But, it tends to drive stomach sleepers away.
Puffy took their extra soft design into account though when they developed their cooling and motion transfer aspects. A softer design usually means that hot sleepers are less comfortable. As a bed contours around a hot sleeper, they become trapped in pockets of hot air. These air pockets and constant heat prevent them from sleeping comfortably.
With their cloud cooling gel technology, hot sleepers get proper air flow regardless of how close the mattress is to their body. Then, the motion transfer is another concern. Not only for hot sleepers but also couples.
Typically, a softer bed results in more motion transfer. Then you wake up every time your partner gets in and out of bed. You won’t get a good night’s sleep if you are constantly waking up.
Puffy combatted the motion transfer with their ultra-dense foam base, and a shock absorbing layer on top. So, it doesn’t matter if you and your partner are on completely different sleeping schedules. You can both get in and out of bed without fear of waking the other.
Now, if your partner is tossing and turning all night, you’ll probably feel that. It all depends on the weight of the sleeper. Although the Puffy mattress is a good option for heavier people, their partners might notice the movement. Either way, it is still far less movement than a traditional spring-coil mattress.
In the end, this is a great bed. It is like sleeping on clouds, and while that isn’t everyone’s dream, the contouring and pressure support works well for many. The sinkage is consistent, and you don’t feel trapped in a bed even though it’s very plush.
What Sizes Is It Available In?
Puffy offers their original and lux mattresses in a variety of sizes. These dimensions and prices reflect the Puffy Original Mattress.
|Twin||39” X 75” X 10”||$625 ($825.00)|
|Twin XL||39” X 80” X 10”||$675 ($875.00)|
|Full||54” X 75” X 10”||$800 ($1,000.00)|
|Queen||60” X 80” X 10”||$950 ($1,150.00)|
|King||76” X 80” X 10”||$1,150 ($1,350.00)|
|California King||72” X 84” X 10”||$1,150 ($1,350.00)|
A special note on the pricing, although the discount is immediate when purchasing online, the prices here show both the before and after discount price. There’s no telling when Puffy will choose to stop offering this $200 discount!
What’s It Made Out Of?
Puffy delivers excellence through simplicity. A simple design is what allows Puffy to offer such high-quality products at low prices. They don’t need 11-layers of various foams and latex combinations. Instead, they use only 2 layers that work together seamlessly.
First is a cover that allows for plentiful airflow. It’s a comfortable, cooling cover that lays flush on the cloud gel layer. Underneath the cover is a layer of comfort foam. This foam has that cloud gel which helps your body heat disperse evenly away from you.
With the heat dissipating and the cover offering airflow, even the hottest of sleepers find some comfort in the Puffy mattress. The top layer also provides the close to body contouring and pressure relief. For side sleepers this means your hips and shoulders sit comfortably without added pressure.
Finally, the mattress has a support layer. This bottommost layer uses a dense foam to relieve pressure and provide quality support. It helps align your back, prevents sagging even after years of use and adapts to your body. This support layer is the key to Puffy’s adaptability.
Because Puffy uses materials that are local and hand-crafts their mattresses the foam spends less time in its compressed form. Puffy protects their layers to keep them in pristine condition, so when it arrives, they’re still top-quality.
Is It Good For…?
Yes. Because of the Puffy mattress is right between what most people consider medium and soft, this is a great option for side sleepers. Typically foam mattresses are too firm and leave side sleepers with aching shoulders and hips. However, the Puffy mattress contours so closely it’s more like a support system that cradles you. Protect your pressure points throughout your hips and shoulders all night.
No. Puffy highlights that this mattress is catering towards back and side sleepers for a reason. Typically, mattresses that are medium or less firm don’t offer enough back support for stomach sleepers. Many stomach sleepers report they enjoy the Puffy original mattress, but with the degree of contour there probably isn’t enough support.
Yes. Puffy’s final layer of foam offers a premium amount of support that helps align your back if you are either a back or side sleeper. Again, if you’re a stomach sleeper, you will probably want to find a mattress that is firmer.
But the top layer works cohesively with the denser first layer to contour to spine alignment. If you experience regular lower back pain, this is a great option. It also helps with sporadic body aches. Side sleepers especially will notice pain throughout their upper back as well, but Puffy helps deter those aches.
Yes. Puffy caters to hot sleepers! The cooling gel in the mattress’ top layer works to distribute your body heat actively. Both layers breath very well, and the Puffy mattress overall sleeps cooler than most other memory foam options. Even with the level of sinkage in the Puffy mattress, you don’t get pockets of hot air trapped close to your body.
Remember that although the airflow is increased 8 times over the traditional foam mattress, it isn’t the coolest product available. However, considering the price, this is the best option for a hot sleeper on a budget!
Yes. Unlike other foam mattresses where heavier people experience more sinkage and less support, the Puffy mattress provides the opposite effect. Heavy people will see that the mattress is a bit firmer and offers substantially more support for them than a traditional coil-spring mattress. This increase in firmness is because there is a broader concentration across the support layer.
Yes. Many people fear that transitioning to a foam mattress will signal the end of their love life as they know it. A foam mattress keeps you locked in place, right? The old springs are gone, and there’s no bounce anymore, but it isn’t the end.
Motion is easy on the Puffy mattress. The motion transfer isolates different areas of the bed, but instead of sinking into a locked position, you can easily move with little effort. The bed is responsible, so although there aren’t coils, it provides some resistance.
Where Can I Buy It?
A Puffy mattress is an affordable option, largely because of Puffy cuts out the middleman. They manufacture and ship their mattresses right from the USA, and you order their mattress through their website.
Its simplicity in design allows them to play host to all the orders and process them immediately.
How Much Does It Cost?
A Puffy is a very affordable mattress. Because Puffy cuts out the middleman and rely so heavily on the success of their simple design they don’t price themselves out of your budget.
Their prices start at about $800, and they offer immediate discounts. So, when the mattress is in your cart, and you’re ready to checkout you aren’t paying $800, you’re paying $625. Keep an eye on these discounts and other deals they might bring out on their website.
Is It Worth It?
In short, yes. The Puffy mattress is a whole lot of value for a very small amount of money. Their made-in-the-USA mattresses are made with materials that are safe for your home and family and are always high-quality.
The Puffy mattress doesn’t have all the bells-and-whistles that some mattress-in-a-box companies offer. But that is part of the Puffy experience. They bring a simple design and deliver a quality bed. If you’re re looking for a comfortable bed, this simple design is all you need.
They offer their mattresses at an affordable price and have financing options available. Most other mattresses you can order online don’t offer the deals, discounts, or financing options that Puffy does. In the end, you have a premium mattress that will last for years.
Then after your purchase, they back it up with a lifetime warranty. A mattress that lasts this long and comes with a lifetime warranty is worth considering. Remember also that if you choose to activate your warranty after 10-years, you can also purchase a new mattress instead at a 50% discount.
Puffy arrives compressed in plastic packaging. The mattress is extremely easy to set up in 3 easy steps.
First, remove the bed from the box. Secondly, remove all the wrapping. Finally, unroll the bed onto your foundation or bed frame. From their, the bed will fluff back up to its pre-compressed form. The bed is much easier to move when it’s still compressed.
Why Not Buy a Puffy Mattress?
The only reason we could find not to purchase a Puffy mattress is if you require a firmer bed option. A medium or medium-soft bed can provide quality support as the Puffy mattress does. However, if you are a stomach sleeper, or prefer a very firm mattress, you might not enjoy the Puffy mattress. These competitive brands offer firm options.
Compare Similar Brands
|Loom and Leaf||120-day||15-years||$1,099+|
The Puffy mattress gets an A+ for quality, design, and versatility. People who need a foam mattress that is affordable and offers support should consider Puffy. It caters to hot sleepers, side and back sleepers, offers support for heavy people, and is comfortable for couples.
Puffy has blown away their competition and beat out the price too. They go above and beyond what most traditional foam or coil mattresses can offer. Not to mention they’re quickly becoming known for outstanding customer service and how well they honor their warranties.
Even those who decided they need a firmer option, or that a foam mattress isn’t the right fit, or they remark on how well Puffy handles returns. Most people say that after a few nights they are sure the Puffy mattress is right for them, but if you’re not sure you have 101-nights to decide!