In This Article
- Product Offering
- Customer Support
- Sleep Trials, Warranties, & Return Policy
- Coupons, Discounts, Sales, & Deals
- Reviewed: GhostBed Luxe Mattress
- Reasons NOT to Buy a GhostBed Mattress
GhostBed was created under a very simple mantra: Sleep Perfection.
The company’s founding family, the Werner’s, started their legacy in the business world designing and manufacturing aluminum and fiberglass ladders. Their company is the number one ladder company in the world.
Of the Werner family, Marc Werner, CEO, struggled with sleep. After having three neck surgeries, he suffered severe neck pain and had difficulties finding the perfect mattress and pillow to give him the support he needed. Having experienced the headache that mattress shopping can be, Marc decided it was time to create something new with a process that didn’t involve a showroom, pushy salesmen, and inefficient sleep tests. That’s where GhostBed came from.
The GhostBed prides itself on providing a risk-free experience created by American craftsmanship and using only the best materials. Their 101-night sleep trial is purposeful in replacing a 10-second showroom test, allowing their customers to truly get a feel for this mattress. GhostBed’s mission is to produce the highest quality mattress possible for an affordable price.
They operate on two words: Crafted Perfection.
The GhostBed company offers two different mattresses: the original GhostBed and the GhostBed Luxe.
The GhostBed is an innovative design developed over 15 years of research. Its 1.5” top layer of aerated latex is designed to not retain heat and provides a plush layer of comfort. The middle layer enhances the coolness, while the dense bottom layer encourages support and longevity. The total 11” mattress is made to offer support and comfort with a luxury plush cover.
The GhostBed Luxe is designed to be cool. With an additional 2”, the GhostBed Luxe incorporates two stages of cooling with a seven-layer cooling technology. The company’s “Ghost Ice Fabric” and cooling layer work together to keep your sleeping environment cool all night long with surface cooling technology coupled with core cooling. This mattress is designed to cradle the body, relieving pressure from the hips, shoulders, neck, and spine.
GhostBed also offers two selections of bases—an adjustable base and a foundation. The adjustable base allows you to fully adjust the head and foot area so you can customize your sleeping experience. It also boasts massage technology, LED lighting for under the bed, USB ports, and a wireless remote.
The 9” foundation is easy to assemble and is designed to work with any mattress. It is made from the best US materials and guarantees quality support.
GhostBed also offers the GhostBed Pillow, the mattress cover, and sheets.
Customer Support can be reached 24/7 at their number listed on their site, although in other places it’s listed that you can reach them Monday through Friday at the same number. You can also email them anytime at firstname.lastname@example.org. Additionally, the site offers a live chat option available Monday through Friday. You can also send an email directly from the site as an easier alternative than copying their email to your personal email account.
Unlike other companies reviewed, the customers don’t say much here about how GhostBed’s customer support service is. The site has a generally friendly tone, but it’s not as friendly as other sites seem to be. A few customers seemed to have issues with everything in their order not arriving at the same time or later than promised, but that didn’t seem to affect their general view or rating.
Sleep Trials, Warranties, & Return Policy
Through the GhostBed site directly, customers receive a 101-night sleep trial to try out the mattress risk-free in their home. If a customer doesn’t like the mattress within that time period, GhostBed will take it back free of cost with a full refund. They encourage buyers to try the mattress for at least 30 nights. The trial begins after a purchase has been made and the order has been shipped. GhostPillows can also be returned for a full refund, but the return charges apply to the customer.
You can make a return request on the site’s Return Request page. Only one mattress per household is returnable. Unopened items can be returned as well, but the customer will be charged a 15% restocking fee that is deducted from the refund. Foundations cannot be returned for a full refund unless sent back unopened. And even then, they will also incur a separate fee.
The GhostBed comes with a 20-year warranty when purchased from the official GhostBed website, or any other authorized retailer.
Coupons, Discounts, Sales, & Deals
Right now online the website is over a GhostBed Bundle to save up to $300. The bundle includes a few options, the first being the GhostBed Luxe Mattress, the matching adjustable base, the protector, and two GhostPillows. The second bundle is the GhostBed Mattress, a matching adjustable base, the protector, and two GhostPillows. The final bundle deal is the GhostBed Mattress, a matching foundation, the protector, and two GhostPillows to save up to $200.
Reviewed: GhostBed Luxe Mattress
What Sizes is it Available In?
The GhostBed Luxe is available in the following sizes:
- Twin (39” x 75”)
- Twin XL (39” x 80”)
- Full (54” x 75”)
- Queen (60” x 80”)
- King (76” x 80”)
- California King (72” x 84”)
What’s it Made out Of?
While the GhostBed is designed to be cooling, the GhostBed Luxe is designed to be extra cooling. An additional 2” layer is added to the GhostBed Luxe to incorporate two stages of cooling that work together throughout the night. It features a seven-layer cooling technology.
First, the top uses Ghost Ice Fabric that uses Japanese technology that weaves cooling properties within the fibers of the yarn. After that, a .5” layer of cooling fiber is under the fabric. The GhostBed then uses 1” of gel memory foam quilted into the fabric that hugs your body. The Ghost Ice Layer comes into play next, developed to capture heat and create a cooling environment.
Another layer of gel memory foam works to first absorb heat and then dissipate it into fresh air. The Ghost Bounce layer invokes the responsiveness of latex and contouring of memory foam with a more resilient formula to give you a floating feeling. Finally, the support core provides high-density support. This core is best for support, durability, and longevity.
The combination of the Ghost Ice Fabric and the Cooling Layer is designed to keep customers extra cool all night by absorbing heat and dispersing it as fresh air continuously flows through.
Is it Good For…?
The company rates the stiffness of this bed on a scale of 1 to 10, one being plush and ten being firm a 5.5-6.0 feel. They claim to achieve the perfect balance of firmness and cooling softness. Often times, the struggle for side sleepers is finding mattresses that are too firm. The GhostBed Luxe offers support while also giving a soft and contouring feel, which is good for side sleepers. The balance will support your body in whatever position you sleep in.
Like side sleepers, stomach sleepers will find this unique design to be extremely comfortable while still offering excellent support. The cooling soft feel will ensure a side sleeper will maintain comfort without having to worry about the possibility of back pain or stiffness in the morning. The foam layers offer perfect support.
The technology developed in this mattress was made specifically from someone who struggled with neck pain. Therefore he made sure to incorporate ideals that would support others. The carefully designed fabric, gel memory foam, and layers are specifically made to cradle your hips, shoulders, neck, and spine. The layers contours your body to provide personalized support, which is perfect for those suffering from back and neck pain.
The GhostBed Luxe was basically made for hot sleepers. Due to its dual cooling technology, this could possibly be the best mattress for those who get hot while they sleep. The Ghost Ice Fabric gives the sleeper excellent surface cooling. No matter where you land on the bed, it will have that soft, cool feel. The Ghost Ice Lay give core cooling by absorbing heat and dissipating it while fresh air flows through. This mattress is made to keep a sleeper cool all night long.
There are many reviews by heavy-set customers that rave about this mattress. The support this mattress makes it a reliable and comfortable mattress for someone who is heavier or overweight. Reviews claim it feels “just right” and isn’t too firm, but firm enough. The perfect balance of comfort and support stretches across all body types.
The best part about the GhostBed Luxe is the cooling technology it features. Because of this, couples will find that it’s very comfortable for sex. The physical activity of sex can produce a lot of heat, so the cooling technology will be refreshing for couples in the midst of their activities.
The bounce layer also provides a good environment for sex. It’s highly responsive and will adjust to the quick movements and provide excellent support. The high density and resilience of the mattress make it great for lots of activity that will last for years on end.
Where Can I Buy It?
The GhostBed Luxe Mattress can only be purchased online. You can buy it at the GhostBed website, where you will get all the benefits of the warranties and sleep trials. The bed is also available on Amazon, where you will have to adhere to Amazon’s return policy and warranties.
The GhostBed mattresses can also be purchased on Houzz, eBay, and Buy for Home. Each of these sites will have different return policies and warranties and cannot be returned to GhostBed for a refund.
How Much Does it Cost?
The cost of the GhostBed Luxe Mattress varies by size. Here is a full list of mattress prices:
- Twin: $995
- Twin XL: $1175
- Full: $1350
- Queen: $1475
- King: $1785
- California King: $1825
Is it Worth It?
This mattress has come across as one of the best mattresses out there. With over 11,000 reviews, the mattress still holds a firm above 4-star rating. And although it’s not greatly advertised on their site, the company is eco-conscious in that they use eco-friendly packaging. Their mattresses are also CertiPUR-US, meaning they are made without phthalates, ozone depleters, mercury, lead, heavy metals, and other environment-harming materials. So if that’s something that’s important to a buyer, they can find that in addition to all the other great qualities of this mattress company.
The cost of this mattress is about the same as you’d expect from any other luxury mattress, but it offers the convenience of free shipping, easy set-up, and online purchasing.
The features of this mattress are incredible and make it one of a kind. Its cooling technology coupled with the overall comfort and support make it unique and give it more of an appeal. Being priced around the same as other luxury memory foam, gel foam, and other comfort mattresses, this mattress is certainly worth it as it offers the extra attraction of a different kind of cooling technology.
Mattress ordered on GhostBed’s website are shipped out the day after an order is placed and can be at your doorstep within a week. They are packaged in eco-friendly materials and are vacuum sealed to reduce wasted cardboard. It arrives in a box that’s not too large to move in and out of rooms and can be opened up to its full sized once placed.
Shipping is free to all 48 continental states, with charges of $600 for freights to Alaska and Hawaii. The GhostBed does not yet ship to locations outside of the US at this point.
Customers will receive an email once their order has shipped including a tracking number for FedEx.
Reasons NOT to Buy a GhostBed Mattress
At this point, it doesn’t seem like there are very many reasons to not buy this mattress. It has features to suit everyone’s needs. The only thing that may turn a person off is the price. If you’re looking into buying a mattress for long-term use that will last you for a long period of time, this mattress will stand the test of time.
However, if you’re looking for a temporary replacement or a quick fix to a lost mattress or something to hold you while you save up, then the GhostBed Luxe Mattress is not the solution for you. This is a luxury, investment piece. Since it has a 20-year warranty, the GhostBed is claiming to last for at least that long. If you’re not looking for that kind of commitment to a mattress, then you may want to look elsewhere for something less expensive. You wouldn’t want to purchase this excellent piece only to get rid of it a few years later.
There are other luxury mattresses out there that use cooling technology and foam-based comfort. If you’re looking into the GhostBed mattresses, you may want to do a review of some similar brands and make comparisons for your own personal preferences.
The Casper mattress is a 9.5” thick foam mattress that uses a combination of poly foam, memory foam, and support foam. The various foams provide different levels of comfort and support, and the foam technology offers good cooling.
The Leesa mattress is another mattress that uses foam layers. It is constructed of Avena foam for bounce and cooling, memory foam for pressure relief, and support foam as its foundation. Like the above two, this mattress claims to have good cooling while providing hug and support for a balanced feeling.
The Purple mattress uses a combination of foam as well, but it also adds a layer of hyper-elastic polymer and poly foam. This added layer sits on top to provide bounce and pressure relief. Following that are the layers of foam for comfort and support.
After seeing all that the GhostBed Luxe Mattress has to offer, anyone can be sold. For buyers looking to purchase a long-term, luxury mattress, they may have to search no further than here.
The various gel and foam layers on this mattress provide excellent support and comfort. Its soft, cool top layer hugs your body and feels great. The core and additional layers give you a floating feel, and who wouldn’t like that while they’re sleeping?
But what really sells the customers on this mattress is the duel cooling system. This technology is a pleasant surprise that helps sleepers to achieve a good night’s sleep that also keeps them cool throughout the night. Technology like this has not been seen in other mattresses. While others use materials that promote a cooler night’s sleep or encourage airflow, the GhostBed seems to be unique in that it’s breathable, but it also has that cooling core.
The core is made to absorb heat. A typical mattress with absorb the heat and send it back up to the sleeper. The GhostBed takes that heat and disperses it, allowing fresh air to continuously flow. This is an incredibly designed feature that may be just what today’s customers are looking for.
Along with these features, the mattress’s 101-night risk-free trial paired with the 20-year warranty gives the customer a sense of security when purchasing an online mattress. Free shipping and free, fully refunded returns give the customer the confidence they need to have in a company.
Additions like the GhostPillow and the adjustable base are features that other online mattress companies do not offer. The adjustable base is an incredibly designed asset that is worth the extra purchase. The base not only is customizable to fit your individual sleep needs, but it works through a remote and offers a silent massage feature. It also comes equipped with USB ports for charging phones, as well as LED lighting for underneath the bed. This base is fully functional, convenient, and luxurious.
Overall, this mattress has what it takes to succeed. The full product line is worth trying, from the two mattresses and the GhostPillows to the sheets and available foundations. Every product receives raving reviews. With over 11,000 online customer reviews, it maintains a 4+ star rating. Review after review praises this mattress and urges those consider it to just buy it already. For these reasons and those above, we give the GhostBed Luxe Mattress an A+.